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ELI Schools is a fast-growing English language training company with four schools in Ireland. We offer English language training packaged with accommodation and tourism services to adult students year-round. We are searching for an Admissions Manager to manage our busy Admissions team and delivery high standard customer service to our students and partners.
Your role will be to manage a team of 3 people, to delivery full cycle customer service from the booking until the student arrival in Ireland, including our partner agents across the globe.
Main Responsibilities:
- Bookings / Enrolments Management
- School Capacity Management
- Weekly Arrivals Report
- Monthly Enrolments Report
- No shows reports and follow up with agents
- Flight details confirmations with direct and external agents
- Liaising with the Operations, Accommodation and Academic departments on a daily basis
- Delivery high level of customer service to students and partner agents
Requirements and Skills:
- Fluent in English with excellent communication skills (speaking and writing)
- Second language like Spanish is desirable
- Experience in customer service (1 year minimum)
- Experience in team management, organising and prioritising tasks across the team
- Experience with CRM software and Microsoft Office Package (Outlook, Word and Excel)
- Ability to thrive in an international environment and to build solid professional relationships with a vast array of stakeholders ranging from departmental colleagues to international partners and providers
- Flexible and hands on approach to work, to ensure all deadlines are met
Work schedule:
On site, Monday to Friday, 9am to 6pm.
If you enjoy working in a fun and fast paced environment and have natural problem-solving skills and the drive to get projects over the line, we want to hear from you. No two days will be the same and there are lots of opportunities for the right candidate to develop their career with us.
Job Types: Full-time, Permanent
Salary: €28,000.00-€30,000.00 per year
Benefits:
- Company events
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Dublin, CO. Dublin: reliably commute or plan to relocate before starting work (required)
Work Location: In person
