My Client, a National Company in the Power & Hand Tools and Industrial Fasteners market is looking to retain the services of a skilled Key Account Manager to join their professional sales team in Durban. Looking after the company’s most important clients you will be responsible for obtaining and maintaining long term key customers by understanding their requirements.
Key Requirements and skills
- Proven work experience as a Key Accounts Manager
- Experience in technical sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation techniques
- A post graduate qualification in business administration, sales and relevant fields
- Drivers licence and own reliable vehicle
Key Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure continued business flow as well as to increase business volumes from these major clients
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives and requirements
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints timeously to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Remuneration is commensurate with experience and includes a basic salary, generous car allowance, employee benefits and a lucrative performance orientated commission structure.
Job Types: Full-time, Permanent
Application Deadline: 2023/06/30
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